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We ship all of our stroopwafels as fresh as possible. All orders that are placed before noon (CET) will be shipped on the same day*. Orders that are to be shipped within the Netherlands will be shipped with DPD or UPS.
We also ship all of our international orders with DHL and UPS. The average transit time is 2-6 business days, depending on your location and the selected shipping method.
The lead time for large wholesale orders is at least 5 business days (and up to 14 business days for our tins and hexa boxes), depending on our stock. We will inform you about the expected turnaround time when you have placed your order.
If your order needs to be shipped on a pallet, you will be informed about the additional costs through email.
* We are not responsible for delays in transit.
If you need your package by a certain date, please select UPS. We cannot predict the actual transit time of DHL shipments. The risk for a late shipment is for the customer in this case!
The shipping costs within the Netherlands are € 4,95 with DHL.
➝ If your order exceeds € 75,-, you qualify for FREE shipping within the Netherlands.
We also offer UPS shipping within the Netherlands:
|0 - 10 kg||€ 5,95|
|10 - 20 kg||€ 7,25|
|20 - 30 kg||€ 7,65|
|30 - 40 kg||€ 9,75|
Our shipping rates for destinations in Europe are very low: we offer sharp flat rates to most countries. Packages are delivered within 3- 6 business days with DHL or 2 or 3 business days with UPS (depending on the location). The shipping costs in Europe are (incl. VAT):
|Belgium, Germany, Luxemburg||0 - 32 kg||€ 7,50|
|France, United Kingdom||0 - 32 kg||€ 12,50|
|Denmark, Italy, Monaco, Austria||0 - 32 kg||€ 12,50|
|Ireland, Hungary, Czech Republic, Poland||0 - 32 kg||€ 22,50|
|Sweden, Latvia, Estonia||0 - 32 kg||€ 15,00|
|Slovenia, Slovakia, Liechtenstein||0 - 32 kg||€ 15,00|
|Spain, Bulgaria, Romania, Finland||0 - 32 kg||€ 20,00|
|Greece, Iceland, Portugal, Norway||0 - 32 kg||€ 27,85|
NB: we also offer UPS for most countries within Europe. The UPS shipping rates are visible in the shopping cart when you select the applicable country.
Our shipping rates to the rest of the world are also extremely low, because we know that nobody likes to pay too much for international shipping. For example: a package that weighs 15 kg that is shipped to the US with the Dutch Postal Services (PostNL) costs € 105,30 and is in transit for at least 2 weeks. Here, you’ll only pay € 45,00 and the package is in transit for 2-4 business days! The shipping costs outside Europe are:
|0 - 2 kg||€ 15,00|
|2 - 5 kg||€ 25,00|
|5 - 10 kg||€ 35,00|
|10 - 15 kg||€ 45,00|
|15 - 20 kg||€ 50,00|
Please note: if you are located in the US, you might receive your order in 2 packages (one by FedEx and one by UPS). This is the only way we can offer you our low shipping rates.
|0 - 2 kg||€ 25,00|
|2 - 5 kg||€ 35,00|
|5 - 10 kg||€ 45,00|
|10 - 15 kg||€ 55,00|
|15 - 20 kg||€ 65,00|
|0 - 2 kg||€ 25,00|
|2 - 5 kg||€ 35,00|
|5 - 10 kg||€ 50,00|
|10 - 15 kg||€ 65,00|
|15 - 20 kg||€ 75,00|
|0 - 2 kg||€ 48,00|
|2 - 5 kg||€ 58,00|
|5 - 10 kg||€ 80,00|
|10 - 15 kg||€ 95,00|
|15 - 20 kg||€ 110,00|
Orders that are shipped to countries outside of Europe may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Click here for an overview of import duties per country.
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